Commercial Facility Services — Not Handyman Work
Commercial Facility Maintenance Services in North Carolina
Ark Facility Solutions provides comprehensive commercial facility maintenance for property managers and owners across Hickory, Charlotte, Statesville, Morganton, Newton, Conover, and Taylorsville. Scheduled preventive programs, reactive repairs, vendor coordination, and 24/7 emergency response — all delivered by licensed professionals with full documentation.
<2 Hour Response
Emergency dispatch SLA
Licensed & Insured
100% of service partners
Photo Documented
Every job, every visit
24/7/365 Available
No voicemail, no call trees
Commercial Only
Not a handyman service
What Our Commercial Maintenance Programs Include
Managing a commercial property means dealing with everything from routine HVAC filter changes to unexpected plumbing failures. Ark Facility Solutions serves as your single point of contact — coordinating licensed trade professionals, managing scope, and delivering documented results without you having to track down multiple vendors.
We are not a handyman service or residential contractor. Every professional in our network is vetted for commercial property experience, holds the appropriate trade licenses, and carries liability and workers' comp insurance.
- HVAC maintenance, filters, and seasonal checks
- Plumbing repairs and preventive inspections
- Electrical troubleshooting and repairs
- Interior repairs — drywall, ceilings, doors, hardware
- Exterior maintenance — pressure washing, parking lots, signage
- Janitorial coordination and common area upkeep
- Emergency make-safe response 24/7
Single Point of Contact
One account manager. One phone number. Full coordination across all your trades and vendors — no chasing multiple contractors.
Photo Documentation
Before, during, and after photos on every service visit. Detailed reports that support insurance, accounting, and compliance.
Scheduled Programs
Preventive maintenance calendars built around your property type, systems inventory, and budget — not a generic checklist.
Licensed Trade Network
Every professional on your property is licensed, insured, and vetted to our service standards. No unlicensed handymen.
Service Areas
Hickory · Charlotte · Statesville · Morganton · Newton · Conover · Taylorsville · and surrounding Carolinas communities
Protect Asset Value with Scheduled Commercial Maintenance
Deferred maintenance is one of the fastest ways to erode commercial property value. Our preventive maintenance programs are built for property managers and asset owners who need consistent, documented upkeep — not reactive scrambles.
We cover the full scope of routine facility maintenance across your HVAC, plumbing, electrical, exterior, and common area systems. Every visit is documented, every finding is reported, and your team always knows the status of each property.
Program Scoping
We assess your property type, square footage, systems inventory, and current maintenance gaps to build a program tailored to your assets.
Scheduled Execution
Licensed trade professionals execute each maintenance task on your schedule — HVAC, plumbing, electrical, exterior, and common areas.
Documentation & Reporting
Every visit is photo-documented. You receive service reports, before/after photos, and flagged items requiring follow-up.
Ongoing Optimization
Monthly review of completed tasks, deferred items, and budget actuals. We adjust the program as your portfolio needs change.
What's Covered in a Standard Program
- HVAC filter changes, coil cleanings, and seasonal tune-ups
- Plumbing inspections — supply lines, shutoffs, fixtures, water heaters
- Electrical panel checks, outlet testing, lighting replacements
- Roof and gutter inspections after major weather events
- Common area and parking lot walkthroughs
- Exterior pressure washing, caulking, and weatherproofing
- Fire and life safety equipment coordination
- Door hardware, closers, and entry system checks
Who This Is For
Preventive maintenance programs are designed for commercial property managers, asset managers, and portfolio operators managing multifamily communities, retail centers, office buildings, or mixed-use properties across North Carolina. We do not provide residential maintenance services.
Commercial Facility Service Packages
Structured programs designed for commercial property managers — not homeowners. Every package is built around reliability, documentation, and scalability.
Preventive Care Program
Scheduled maintenance programs that protect asset value and reduce emergency spend across your portfolio.
- Quarterly HVAC filter changes & system checks
- Bi-annual plumbing inspections
- Common area & exterior walkthroughs
- Seasonal weatherproofing preparation
- Work order tracking & monthly reporting
- Dedicated account contact
Rapid Response Package
On-demand repair deployment with a guaranteed response SLA. Ideal for active portfolios.
- <2 hour emergency acknowledgement guarantee
- Same-day or next-day scheduling on standard repairs
- Licensed trades: plumbing, electrical, HVAC, carpentry
- Photo-documented before & after on every job
- Transparent, per-job pricing — no retainer required
- Direct dispatch line — no call centers
Portfolio Maintenance Partner
Full-service facility management coordination for owners and operators with 5+ properties.
- Preventive + reactive maintenance combined
- Unit turn scheduling and make-ready coordination
- Vendor onboarding and trade network management
- Consolidated invoicing across all properties
- Monthly performance and documentation reports
- Priority dispatch and dedicated team assignment
All programs include licensed & insured professionals, photo documentation, and transparent pricing. No residential service. Commercial properties only.
Related Commercial Property Services
Serving key markets:
Facility solutions supported by a vertically integrated platform including development, construction, and operations. Powered by Megas Holdings. Construction services in coordination with Iron Sparrow Construction.