Privacy Policy

1. Information We Collect

When you interact with this Site, we may collect: your name, email address, phone number, mailing/property address, and any information you voluntarily submit through a contact or estimate request form.

2. How We Use Your Information

We use the information you provide to: respond to inquiries and provide estimates or proposals; schedule and deliver services; send appointment reminders, service updates, invoices, and payment requests; send text messages if you've opted in (see SMS section below); and improve our services and website.

3. SMS/Text Messaging Consent & Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors and vendors is only for the purpose of facilitating the services you've requested and does not include mobile opt-in information; this information is not sold, rented, or shared with third parties for their own marketing purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties.

4. How We Share Information

We do not sell your personal information. We may share information with service providers who help us operate our business (e.g., our CRM/scheduling platform, payment processor), subcontractors or vendors directly involved in delivering a service you've requested, or as required by law.

5. Data Security

We take reasonable measures to protect your information but cannot guarantee absolute security of data transmitted over the internet.

6. Your Choices

You may opt out of text messages at any time by replying STOP. You may request access to, correction of, or deletion of your personal information by contacting us at service@arkfacilitysolutions.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date above reflects the most recent revision.

8. Contact

Questions about this Privacy Policy? Contact us at service@arkfacilitysolutions.com.